Frequently Asked Questions
How do I measure my ring size?
Very good question. There are a few ways to do this. I'll mention the easiest two:
1. Take a thin piece of string and wrap it around the finger in question. Keep track of where the string crosses over itself and place it along a ruler. Try to be as precise as possible in millimeters. This will give you the circumference of your finger.
2. Do you have a ring that already fits your finger? Then measure the inside diameter of the ring (or the inner circle) with a ruler. This will give you the ring's diameter.
If you have one of these two sizes, you can choose the closest size from the size chart and specify it in the notes of your order!
How do I return my order?
If there is somethign wrong with your order, you can find the steps and conditions for returns here: Returns Policy
Are some products non-returnable?
Jewellery purchased on the website can be returned, with the exception of spoons you send in yourself. Due to the unique nature of the ring-bending service, this service is irreversible. If you are not satisfied with the service, we will always find a suitable solution.
When will I receive my order?
Each piece of jewellery is custom-made based on the order placed. To ensure th quality of production, your order will be shipped within 5 business days.
How much are the shipping costs?
Shipping costs are calculated based on your order and the country of destination. With both the climate and your wallet in mind, orders are shipped via a letterbox parcel. This typically costs around €4.25 within the Netherlands.
Where are the products produced?
All jewelry is made by me (Rowin), here in the Netherlands! Most of the spoons were even originally produced in Dutch silver factories. That's how we keep things local.